About Us

Backchat Media offers highly specialised strategic digital consulting for large organisations.

We work predominantly with ASX & NZX businesses to oversee growth via digital channels.

We support our clients with digital risk and crisis management, website and POS integration, 24/7 resource support and policy.

Digital Strategy

Backchat Media's strategy work is 'out of the box'- rules are there to be broken, and we build unique, well research roadmaps for brands that are guaranteed to get you noticed by the right people.

Performance Media

We build omni-channel media buying plans designed to deliver against growth objectives. We advise some of NZ and AU's largest media agencies on their digital media buying on behalf of our clients to ensure the best results, every time.

Digital Risk Management

The Backchat Media team are experts in Risk and Crisis Management for Digital and Social platforms. Providing both risk-consulting and 24/7 moderation support, you can rest easy knowing you have a second line of defence should your brand need it.

Analytics and Reporting

There's nothing we love more than getting into the nitty gritty and using your data to help you optimise your digital activity. We're a sucker for the numbers and once you see one of our reports, we know you will be too!