Expertise

When it comes to Digital, Backchat Media truly is a one-stop shop.

We build beautiful, engaging brands and campaigns from the ground up that make sales and generate buzz, we support our clients with digital risk and crisis management, website and POS integration, 24/7 resource support and also advise on those tricky-to-navigate waters of the social media ecosystem.

Digital Strategy

Backchat Media's strategy work is 'out of the box'- rules are there to be broken, and we build unique, well research roadmaps for brands of all shapes and sizes that are guaranteed to get you noticed by the right people.

Content Marketing

The Backchat team live and breathe digital content- whether you're after a series of animated GIF's, some beautiful videography, or even the development of academic whitepapers, , we have the team to produce it right here.

Digital Advertising

Our ads team is the best in the business. We promise. Whether it's Social, Search or Display that you're after, we know how much is too much to spend and will look after your campaign like it's a new born baby.

Influencer Marketing

We're pretty proud of our relationships with some of the most recognised influencers and talent in the Tasman, and we work with them to create amazing content for your brand that's authentic, real and unique.

Digital Risk Management

The Backchat Media team are experts in Risk and Crisis Management for Digital and Social platforms. Providing both risk-consulting and 24/7 moderation support, you can rest easy knowing you have a second line of defence should your brand need it.

eCommerce Development

The Backchat Media team have built multiple eCommerce Websites and managed POS integrations to deliver simple, functional tech solutions for retail and online stores. Our websites are beautiful, clean, easy to navigate and don't cost the earth!

Community Management

Building a strong, highly engaged social media community for your brand requires expert community management. From content planning and writing to moderation, competition management and social branding, we do it all so you don't have to.

Analytics and Reporting

There's nothing we love more than getting into the nitty gritty and using your data to help you optimise your digital activity. We're a sucker for the numbers and once you see one of our reports, we know you will be too!